Privacy

Last updated: 5 November 2026

What we collect and why

We collect account names and email addresses, property details and photos, booking and guest information, connected calendar data, and payment references and statuses. We receive this from you, property managers and connected services to run accounts, manage bookings, process payments and send service emails. Required information is marked in our forms; without it, we may be unable to provide the requested service.

We also process technical and security information, including IP-related data and request logs. An essential cookie keeps you signed in for up to 30 days, and browser session storage supports booking and invitation flows.

Who receives it

Property owners and authorised cohosts can access information needed to manage their bookings. Property information you publish is visible to visitors. We use Cloudflare for hosting and storage, Resend for email, Stripe for subscriptions and card payments, and PayPal where enabled by a host. Payment providers handle payment credentials; Calirez stores payment references rather than full card details. Google Fonts receives browser requests when fonts load.

These providers may process information outside New Zealand. Connected booking services receive calendar information when you enable sharing. We may also disclose information where legally required.

Keeping information and your rights

We use access controls and security measures to protect information. Account closure does not automatically erase records. We retain information for service delivery, security, disputes and legal obligations, and review deletion requests against those needs.

Email us to request access, correction or deletion, or to raise a privacy concern. We may need to verify your identity. You can also complain to the New Zealand Privacy Commissioner. We will update this page when our practices change.